Contact Vocova
Reach the Vocova team for support, billing, privacy requests, partnerships, or future API access. Most product questions are also answered in our FAQ, pricing, and developer pages.
Email us
Email contact@vocova.app for anything Vocova-related. Include the email address on your Vocova account and, where relevant, the URL of the transcript you're asking about. We aim to respond within one business day on weekdays; partnership and press inquiries may take a little longer.
Topics this address handles
The same address handles every kind of question. Mention the topic and any relevant context in the subject line so we can route your message quickly:
- Account, sign-in, and OTP delivery issues.
- Billing, refunds, plan changes, and invoice requests.
- Transcription accuracy questions and specific file investigations.
- Translation, speaker identification, subtitle, and export problems.
- URL import issues for YouTube, TikTok, Zoom, Google Meet, podcasts, and other supported platforms.
- Partnerships, integrations, affiliate, and resale inquiries.
- Future programmatic API or agent access discussions.
- Press, content, and brand asset requests.
Privacy and data requests
For data access, correction, export, or deletion requests, email contact@vocova.app with the subject "Privacy request" and the email address on your Vocova account. Requests are handled under the terms of our privacy policy.
Before you write
Most product questions are already covered by our public resources. Skimming these first usually gets you to an answer faster:
Follow Vocova
Vocova is built and operated by NOWGIC LTD. Product updates, behind-the-scenes notes, and changelog highlights are posted on the channels below.